Appeals
Think we got it wrong?
Fill this in and a member of staff will read it — an actual person, not a bot. Most appeals are answered within a day or two.
The single most useful thing you can do is be straight with us. We can see the logs. An honest "yes, I did that, here is why" gets a far better hearing than a denial we can check.
Appeal received
It is in front of the staff team now. You will usually hear back within a day or two.
Please do not send it again — a second copy does not make it faster, and it does push you over the limit on this form.
